You will then be presented with the following screen. In order to update Sophos Endpoint for the first time, click ' Update Now '. This will then connect to Sophos Central and download the most recent update to your machine. When this is complete, you will be presented with a green tick confirming that the software is up to date. Sophos Endpoint is configured to automatically download and install updates to keep your defences against viruses, trojans, and worms as up-to-date as possible.
On networked computers, this occurs once an hour for the Sophos detection engine and every 10 minutes for the threat detection data. If either the automatic update or the manual update fails for any reason the shield on the menu bar will have a cross in the middle of it. Your computer does need to be connected to the Internet in order to download updates so if you see this icon when you are not connected this is normal and nothing to be concerned about.
When you reconnect to the Internet it may take up to an hour before Sophos tries to update again and the shield returns to normal. In this instance you may wish to ' Update Now ' manually to bring the machine back to date promptly. To find out when the program last updated itself, click on the shield on the menu bar, select ' Open Endpoint ' then ' About '. In order to run a scan, open Sophos Endpoint.
You have two options, either to start the scan using the ' Scan Now ' button on the intial window, or navigate to the ' Scan Info ' option. Click ' Scan Now ' to initiate a scan of your machine. This may take some time, but you can see the progress in the form of a completion bar, as well as the number of files that are remaining to scan and any detections. They can be contacted at help it. When reporting this issue it is important to include the following information:. Rather helpfully, all of this information can be found within Sophos itself.
In order to find this information, open Sophos Endpoint and navigate to the ' About ' section. You should then click the ' Run Diagnostic Tool ' button. This will open the Sophos Endpoint Self Help tool. This tool provides more in-depth detail into Sophos Endpoint and the background process and policies set up for this device.
In this instance, please navigate to the ' System ' option. Stops the latest ransomware from encrypting your files and drives. Expires after free day trial of Sophos Home Premium.
Privacy Protection. Blocks unwanted access to your webcam and microphone and stops apps from covertly sharing your personal information.
Premium Support. Live email and chat from 8 a. Number of protected devices. Frequently Asked Questions What are the Windows system requirements?
What are the Mac system requirements? Mac OS X Installation Requirements: System running a supported operating system: macOS Go to the next step. Click Install to proceed, your computer will ask you for your credentials to authorize this installation: Please wait patiently as the installer sets up your new antivirus software, it can take up to 10 minutes to install Once complete, the installer will display a success message and should automatically register with our license: Click "Quit" to close installation window.
Click the Lock icon to make changes, then Click the "Allow " button. Note: Once authorized, all future Sophos kernel extensions are allowed, even after the uninstall.
This step is not needed again on a reinstall. Kernel extensions already installed during an upgrade from MacOS Additional Requirements for MacOS A notice will open about restarting the services. Click to select both checkboxes, then click OK. Close the Security and Privacy window.
0コメント